Terms Of Use

Welcome to MAXCOM STORE! These Terms of Use ("Terms") govern your access to and use of our platform and services. By signing up or using our services, you agree to comply with these Terms. If you do not agree, please do not use MAXCOM STORE.

1. About MAXCOM STORE

MAXCOM STORE is a SaaS platform that allows users to create and manage online stores with the following features:

  • Done-for-you online stores
  • Customizable design and pages
  • Fast and Scalable cloud hosting
  • Many tools and Apps ready for integration

Our platform is user-friendly and allows team access for seamless collaboration.

2. User Roles and Access

Users can:

  • Create and manage their stores independently.
  • Grant access to team members for backend management.

3. Pricing and Subscription Plans

We offer the following plans:

  • Basic Plan: Free, no time limit, includes most features.
  • Paid Plans: Monthly subscription with international Visa or Mastercard payments.

Payment and Renewal Policy:

  • Paid plans renew automatically every 30 days.
  • If payment fails, users have 7 days to retry. Failure to pay will result in downgrading to the free Basic Plan.
  • Users retain access to their store and orders even after downgrading.

Upgrade/Downgrade Options:

  • Change your plan anytime from the Billing section in your dashboard.

Cancellation Policy:

  • Cancel anytime, and your plan will revert to the Basic Plan at the end of the billing cycle.

No Hidden Fees:

  • We do not charge transaction fees or additional costs beyond the subscription price.

4. Content Ownership

All content uploaded by users (e.g., products, logos, store designs) remains their property. MAXCOM STORE does not claim ownership of user content.

5. Content Ownership

Users are prohibited from:

  • Selling illegal, explicit, or copyrighted items.
  • Engaging in fraudulent or unethical practices.

MAXCOM STORE reserves the right to suspend or terminate accounts violating these restrictions.

6. Liability Limitations

MAXCOM STORE aims to provide reliable, secure, and uninterrupted services. However:

  • We cannot guarantee 100% uptime. Occasional downtime may occur due to factors beyond our control.
  • While we strive to minimize disruptions, we are not liable for losses or damages resulting from downtime or data breaches.

7. Third-Party Integrations

Our platform integrates with external tools, including payment processors (e.g., Stripe, PayPal) and shipping services. Users are responsible for complying with the terms of these third-party services.

8. Termination of Service

MAXCOM STORE reserves the right to suspend or terminate accounts for violations of our Usage Restrictions or these Terms.

9. Dispute Resolution

We prioritize resolving disputes amicably. If an issue cannot be resolved, it will be escalated to a court of law.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom.

11. Updates to Terms

MAXCOM STORE may update these Terms periodically. Users will be notified of any material changes. Continued use of our platform constitutes acceptance of the updated Terms.

12. Updates to Terms

If you have questions or concerns about these Terms, please contact us at: